Terms and Conditions
1. Agreement to Terms
These Terms and Conditions ("Terms") govern your use of services provided by I Own Software ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
Contact: 321 N Mall Dr, R259, Saint George, UT 84790
Email: support@iownsoftware.com
Phone: 888-435-6213
2. Description of Services
I Own Software provides technology services including but not limited to:
- Software applications and platforms
- Technical consulting and support
- Infrastructure and system administration services
- Security and authentication services
3. SMS/Text Messaging Terms
Service Description: We provide SMS-based security and account notification services to enhance account security and keep you informed of important account activities.
Consent and Opt-In:
- By providing your mobile phone number, you expressly consent to receive automated text messages from I Own Software
- You affirm that you are the authorized user of the mobile phone number provided
- Consent is not a condition of purchase or service use, but may be required for certain security features
Message Types and Frequency:
- Two-Factor Authentication: Security codes sent when you log in
- Account Alerts: Notifications about account changes or security events
- Service Notifications: Critical updates about service availability
- Frequency: Message frequency varies based on your account activity and service usage
Opt-Out Instructions:
- Reply STOP to any message to opt out of SMS communications
- Reply HELP for assistance
- Contact us at support@iownsoftware.com for additional support
Carrier and Cost Information:
- Message and data rates may apply according to your mobile carrier plan
- We are not responsible for carrier-related delays or delivery failures
- Supported carriers: All major US carriers
Accuracy and Reliability: While we strive for reliable message delivery, we cannot guarantee delivery timing or success due to factors outside our control including carrier networks, device compatibility, and network conditions.
4. Account Responsibilities
Account Security:
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate and current contact information, including mobile phone number
- You agree to notify us immediately of any unauthorized account access
- You are responsible for all activities under your account
5. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or illegal content
- Interfere with service operations or security measures
- Attempt unauthorized access to systems or data
6. Service Availability
While we strive to maintain continuous service availability:
- Services may be temporarily unavailable due to maintenance, updates, or technical issues
- We do not guarantee uninterrupted access to services
- We reserve the right to modify or discontinue services with reasonable notice
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, incorporated by reference, describes how we collect, use, and protect your information. By using our services, you consent to our data practices as described in our Privacy Policy.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID FOR SERVICES IN THE PRECEDING 12 MONTHS
- WE ARE NOT LIABLE FOR SMS DELIVERY FAILURES, CARRIER ISSUES, OR DEVICE COMPATIBILITY
9. Indemnification
You agree to defend, indemnify, and hold harmless I Own Software from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
10. Termination
Either party may terminate service with reasonable notice. We may immediately suspend or terminate access for:
- Violation of these Terms
- Illegal or harmful activities
- Non-payment of fees (if applicable)
- Threat to service security or operation
11. Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the State of Utah.
12. Changes to Terms
We may update these Terms periodically. Significant changes will be communicated through:
- Email notification to your account email
- Notice on our website
- SMS notification for messaging-related changes
Continued use of our services after changes constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
14. Contact Information
For questions about these Terms and Conditions:
I Own Software
Email: support@iownsoftware.com
Phone: 888-435-6213
Mail: 321 N Mall Dr, R259, Saint George, UT 84790
For SMS Support: Reply HELP to any message or email support@iownsoftware.com